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 Introduction
BayStranger Technologies., has ZERO TOLERANCE for Unsolicited Broadcast Email, Unsolicited
Commercial Email (commonly known as "Spam") and Pishing scams whether originating
from customers, from resellers' customers, or from customers that provide services
which are used to support Spam.
Definition
BayStranger defines Spam as unsolicited broadcast or commercial email that is sent
to addresses that do not affirmatively and verifiably request such material from
that specific sender, including but not limited to advertising, surveys, information
pieces, third party spamming, Web site addresses, sales, and auctions.
Pishing is defined as hosting a clone of a website with or without intentions of
getting private information of the clients/members of the abused site.
The Policy
BayStranger's customers, and customers of BayStranger's resellers or any downstream
customers, are prohibited from sending and shall not allow their site to be used
for sending Spam and Pishing. Mail senders are required to maintain records that
verify, on a case by case basis, that explicit affirmative permission was obtained
from recipients before mailing. Lack of such records can be considered, at BayStranger's
sole discretion, proof that permission was not obtained.
BayStranger customers are responsible for ensuring that they, their customers, and
their respective agents and contractors abide by this policy. BayStranger's customers
will be held responsible for all traffic sent via their connection to BayStranger
or sent elsewhere, using support services provided via their connection to BayStranger.
"Support services" includes hosting Web sites, electronic mailboxes, telephony gateways,
sale of spamming software or other similar services. Customers are also responsible
for ensuring that they do not advertise or promote themselves through Spam.
BayStranger may charge customer and customer shall pay upto $1000.00 per valid Spam/Pishing
complaint of which BayStranger is notified.
If BayStranger receives a complaint, the site will be suspended without any warning
and will be activated only after complete resolution of the issue. BayStranger may
block traffic to and from the specified Web site or the server involved in the Spam/Pishing
complaint until BayStranger is convinced that the problem is resolved and preventative
measures have been implemented to prevent the violation from recurring. The customer
is responsible for all Spam that passes through his Web site / Server / Domain Name.
BayStranger also reserves the right to block traffic to and from the IP address(es)
involved in hacking, and/or port scanning.
If you are BayStranger's dedicated server customer and you run a mail-server, you
must maintain a mailbox and read mail to postmaster@(your domain) and abuse@(your
domain). Further make sure that you do not sell hosting/space to any person without
verifying his exact intensions.
In addition, from time to time, BayStranger blocks third party IP addresses that
BayStranger believes are used for the distribution of Spam or are designated as
open relays. Any blocking of such IP addresses shall prevent BayStranger customers
from sending or receiving traffic to and from such IP addresses.
What does this mean?
• BayStranger's resellers must educate their customers about Spam and pishing to
ensure compliance with these provisions.
• You must promptly investigate and satisfactorily deal with any Spam and Pishing
complaints forwarded to you.
• When using a mailing list, you must confirm that the recipients on the mailing
lists have requested or otherwise affirmatively accepted receipt of any materials
to be sent by you.
Why this Policy?
Unlike senders of traditional "junk mail" who are required to pay for envelopes,
materials and postage, senders of Spam can, given the nature of the internet, impose
enormous costs on the recipients of their messages at little or no cost to themselves.
Costs imposed on Spam recipients include ISP bandwidth used to deliver Spam, additional
IP infrastructure needed to handle Spam, and time and money wasted in filtering
out and deleting Spam. BayStranger believes that users of the Internet should not
be forced to incur such expenses without their consent. As a result, BayStranger
believes that the elimination of Spam will result in a better and less expensive
Internet experience for all Internet users and will allow BayStranger to provide
better and more efficient service to its customers.
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